How can I contact Fashion Seal Lab Coats?

Phone: 1-661-558-7453

Monday-Friday: 9am-5pm ET

Saturday: 9am-5pm ET

Email: cs@fashionseallabcoats.com

How do I place an order?

Ordering from Fashion Seal Lab Coats is simple, easy, and secure. Simply select the color, size, personalization options (if applicable), and the quantity then click the “Add to Cart” button on the product detail page. The Shopping Cart page will then display the items in your cart and will allow you to change the quantity of each item you’ve selected or remove items. From the Shopping Cart page, you can either proceed to checkout or continue shopping.

When you have finished shopping, click on the shopping cart icon at the top-right of the page to review your selections. When you are satisfied with your order, click the “Proceed to Checkout” icon to complete your purchase.

Note: If you experience any problems with items disappearing from your shopping cart, make sure you have Cookies enabled in your web browser.

Can I order by Phone or Email?

Our secure online ordering process is the preferred and most expedient method of ordering from Fashion Seal Lab Coats. However, we understand that there may be times when you would prefer to order by phone or regular post mail.

Mail Order

Fashion Seal Lab Coats, P. O. Box 2023, Independence, MO 64055

How can I place a group order?

Just contact Customer Service at 1-661-558-7453, Monday through Friday between 9am and 5pm ET, or Saturday between 9am and 5pm ET.

How do I track my order?

With the exception of special order items, all customers will receive a shipping confirmation via email that includes a tracking or delivery confirmation number. You can also track your order via FedEx at https://www.fedex.com/Tracking, UPS tracking at https://ups.com/tracking, USPS does not provide order tracking, only delivery confirmations.

What is Fashion Seal Lab Coats’ Return Policy?

Items are entitled to be refunded or returned based on complaint. If an item is damaged during shipping, a replacement item will be sent free of charge. If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund. Buyer must take into account the description of the item before requesting a refund. If the item matches the description by the seller and the buyer is unsatisfied, seller is not responsible for refund. Exchanges are granted on a case-by-case basis. There is restocking fees of 18% for all returns. If you have additional questions, please call us at 1-661-558-7453.

How do I exchange an item?

Email us if you wish to make an exchange restocking fees is applicable plus the shipping cost for the exchanged items.

What forms of payment does Fashion Seal Lab Coats accept?

Fashion Seal Lab Coats accepts payment by Visa, MasterCard, and American Express for online orders. When ordering by mail or fax, we accept payment by credit cards as mentioned above as well as by check or money order

Does Fashion Seal Lab Coats charge sales tax?

Sales tax will only be charged for MO State.

What if an item is not in stock?

On occasion, demand for a product will exceed the quantity in stock. If this is the case, you will see a message about the back order items

How can I cancel or change my order?

Please remember that in-stock items ordered will ship within 4 – 10 business days Monday-Friday (excluding holidays) because of the current Covid-19 situations. If you need to cancel or change an order, please call us at 661-558-7453 during regular business hours or email cs@fashionseallabcoats.com as soon as possible with your request. An item may be cancelled up until payment has been processed. Once payment has been processed, the buyer is responsible for payment.

 

How do I order the correct size?

You can find the size chart on the product page. Simply click the size chart menu to open the size chart.

Can I personalize my purchase?

 Yes, Fashion Sea Uniforms can customize your purchases with personalized embroidery

What items are available for embroidery?

Fashion Seal Lab Coats offers embroidery on solid scrub sets, solid tops, solid jackets, t-shirts, lab coats, etc. You can add up to three lines of embroidered text on Left chest or right chest or both.

When will I receive my personalized items?

Please allow up to 14 business days to complete embroidering request.

Can I return or exchange personalized items?

Unfortunately, Fashion Seal Lab Coats cannot exchange or refund any items that are embroidered or engraved unless the item is defective. Please verify all your instructions before submitting your order.

What if Fashion Seal Lab Coats is unable to accept my order?

Please note that Fashion Seal Lab Coats may be unable to accept or may need to cancel certain orders. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. All payments are due upon receipt. If a payment is not received or payment method is declined for incorrect information provided by the buyer, the buyer will be contacted for correction or to provide other form of payment. If no payment is received, no items will be shipped.

Is shopping at Fashion Seal Lab Coats secure?

You can feel completely secure when ordering from Fashion Seal Lab Coats. All online transactions at Fashion Seal Lab Coats are handled with an industry-standard technology called Secure Sockets Layer (SSL), which encrypts (or encodes) sensitive information before it is sent over the Internet.

Computer Monitor Color Accuracy?

We do our best to accurately represent the appearance of the products we sell on our online store. However, please keep in mind that if your monitor color settings have been changed or are not set to the default standard settings, a product’s true colors may not appear as they should on your screen.

Does Fashion Seal Lab Coats have a catalog?

We do not publish a printed catalog. Instead we maintain a “live” catalog on the internet. This way you have access to the newest products, “Everyday Low Prices”, and a selection that surpasses any mail order catalog!  You can find our entire assortment on our website at https://www.fashionseallabcoats.com

Shipping

 

How will my order be shipped?

Shipping will be paid for by the buyer according to the shipping cost offer as provided at the time of purchase. Shipping cost are non – refundable. If an item is lost during shipping, the total cost of item, including shipping, will be refunded to the buyer by the seller. UPS ground shipping are delivered at your door step. Delivered packages at your door steps are non-refundable. Processing fees are non-refundable.

How are orders shipped to Alaska, Hawaii, U.S. territories, APO and FPO addresses?

 Shipments to Alaska, Hawaii, US territories (Puerto Rico, Guam, US Virgin Islands), APO and FPO addresses are delivered via USPS. Premium Ground Service and 2-day delivery are NOT available to Alaska, Hawaii, US territories (Puerto Rico, Guam, US Virgin Islands), APO and FPO addresses.

Does Fashion Seal Lab Coats ship internationally?

 Fashion Seal Lab Coats ships international orders via FedEx International Service. International customers are responsible for paying any taxes, duties, or customs fees charged by their local governments. If you have any questions, email us at cs@fashionseallabcoats.com. Please include your name, and if it applies to a specific order, please include your order number.

What if part of my order is backordered?

If you have ordered multiple items, in-stock items will be shipped immediately via your requested shipping method, so as not to delay your entire order. If you have ordered multiple items for international delivery, the order will not ship until the entire order is fulfilled

 

Returns & Exchanges

What is Fashion Seal Lab Coats’s return policy?

 Items are entitled to be refunded or returned based on complaint. If an item is damaged during shipping, a replacement item will be sent free of charge. If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund. Buyer must take into account the description of the item before requesting a refund. If the item matches the description by the seller and the buyer is unsatisfied, seller is not responsible for refund. Exchanges are granted on a case-by-case basis. There is restocking fees of 18% for all returns.

What if my item is defective?

Fashion Seal Lab Coats.net partners with reputable manufacturers who stand by their products. However, on rare occasions, a product can have a defect that was undetected by the manufacturer or that becomes apparent during use. If a product you’ve purchased from Fashion Seal Lab Coats has a manufacturing defect, please contact us at cs@fashionseallabcoats.com

How do I return an item?

All items returned must be in their original condition with their original packaging, must not be worn, washed or wrinkled and free from stains. Items must be returned within 15 days of receipt

Account Management

How do I log in? 

To review your account information, click on “My Account” in the main menu. Enter your email address and password to access your Fashion Seal Lab Coats account.